Admin

  • Total activity 251
  • Last activity
  • Member since
  • Following 1 user
  • Followed by 1 user
  • Votes 0
  • Subscriptions 127

Activity overview

Latest activity by Admin
  • Admin commented,

    I think what you may be seeing is GIF files. I believe we allow users to upload GIFs on our website and Android app (and not iOS app). Is that the type of file you tried to upload using either our ...

  • Admin created an article,

    Why do I have a limit of how many images I can remove backgrounds from? (premium users)

    The short answer to this is that this feature is actually one that costs us each and every time it is used- and a limit helps protect us from abuse and enables us to keep the price of Shoplook prem...

  • Admin created an article,

    Receiving error when trying to clip images using our chrome browser extension

    If you are receiving an error when trying to add images from a website using our chrome browser extension, this message is for you.  Many users are seeing this error:  To fix this: Right-click o...

  • Admin commented,

    Official comment

    This is an issue with an update from the chrome store. We have pushed a fix but they said it could take 30 days to approve it. In the meantime, you can fix this yourself by following these steps: r...

  • Admin commented,

    Official comment

    Hi, To fix it, please right click on the extension icon and click logout. While nothing happens, the next time you use it, it will work. 💕 Laya

  • Admin created an article,

    Traffic surge and slowdown

    We are currently experiencing an unexpected surge in traffic which may be causing things to load slower than normal. We are keeping a close eye on this! One of our biggest priorities continues to b...

  • Admin created an article,

    Downtime (Sunday May 1st, 2022)

    Shoplook may be down for a few hours on Sunday night/ early Monday morning. If you are having problems loading the app or the website, this may be the reason.    We will update this article when al...

  • Admin created an article,

    [April 2022] Critical upgrade and potential issues for web users

    We performed an important upgrade to the back-end infrastructure of our codebase. While everything went smoothly, we have been hearing issues that some web users are having a problem loading our pa...

  • Admin created an article,

    Reporting inappropriate content

      We work hard to keep Shoplook a safe and inclusive community. As a tool that is designed for free-form self-expression, it can often be difficult to draw the line on which content is acceptable. ...

  • Admin created an article,

    Intellectual Property Violation

        Shoplook is committed to helping protect intellectual property rights. As iterated in our terms of use,  we do not allow posting content that violates someone else’s intellectual property right...