Are you running into issues trying to add a product/ image using our in-app browser? If so, you have come to the right place. 💖
I clicked 'add image' from the webpage of the image I wanted but do not see the image appear as an option
This means that the website you are looking to add this image from is not currently supported. The technology that allows us to 'scrape' images from webpages does not work everywhere. We are actively working to support more websites and hope to improve this in the future.
See the section below on alternative options for adding an image from this website!
I added an image but do not see it appear on 'My Uploads' section of the Canvas
This means that the website you are looking to add this image from blocked us from saving the image.
See the section below on alternative options for adding an image from this website!
What are the alternative ways for me to add images/ products?
Option 1: Add the product as an image from your device
- Pros: Fast and reliable
- Cons: Your followers will not be able to link back to the page/ store where you saved this from
In the case that image you are trying to add from your store's website is not working, we suggest adding this as a device uploaded image instead. If you are hoping to have the link and price of the product included in your outfit, this option is not ideal and we suggest you consider option 2 below.
- Open up your web browser directly from your mobile device (ex. Safari or Chrome)
- Navigate to the website/ product page that you are looking to add this image from
- Save the image to your device as you would normally from a webpage (Safari instruction, Chrome instructions)
- Once saved to your device, open ShopLook app again
- Navigate back to your Canvas, click "Add images from anywhere"
- Select the option to "Add from device"
- Once your device's photo menu appears, select the image you had just saved
- Complete the short form (entering title) and confirm
Option 2 (recommended): Use a non-Mobile device to add this image using our web browser extension
- Pros: Reliable, includes price and links back to the store
- Cons: Requires a non-mobile device (ex. laptop, desktop, etc) and Chrome browser
This option is the most popular way that our creators add products to ShopLook. You will rarely run into an issue and all the products you add will by default have the link to the product's original source and price!
Click here to learn how to add products using our web browser extension! We promise you will love it.
Be sure to reach out to us at hi@shoplook.io to report the website that you are hoping for us to support as we will do our best to prioritize it! 💖
Comments
0 comments
Article is closed for comments.