Admin

Thank you so much for reporting this. We will look into it right away. To help, can you provide the following information:  What browser are you using (ex. Google Chrome) What operating system are...

We are not aware of any issues impacting the ability to change username. Can you please reach out to us directly at hi@shoplook.io with your current username, the username you are trying to change ...

Hi Marina,  Thank you for reporting this. We are not aware of any reported issues for users on firefox. This may be a cache issue. Can you please try clearing your cache or using a private browser?...

Hi,  I am happy to help.    Related to your concern about outfits not being submitted to challenges, I am happy to take a look into this. Can you send me an example of an outfit (a link would be gr...

Emily Happy to help.  To become a premium member, you simply have to click on any of the premium features. Once you do, you will get a pop-up inviting you to premium.  Here are a few examples:  Cl...

Thank you so much for reporting this! It is good to know that this is an issue that is more frequent for you than I originally expected.  Can you send me the link to the outfit when you have a chan...

Hi Abby,  Thank you so much for reporting this issue. This is a very rare issue that can happen when the browser cuts out connection with our servers momentarily during the publishing process. We h...

Hi Abby,  Yes, they are coming. In just a few days. The app is a lot harder to update for us because each time we have to go through several rounds of testing and a review process by Apple. This is...

Thanks for reporting this issue. Pinterest had made a few changes to their API that was resulting in this issue. We believe this has been fixed as of yesterday. Can you try again and let us know?  ...

Hi Abby,  Thank you for reporting this.  We are not aware of any issues related to` likes`. The first few outfits in the feed will likely not have the right like count as we 'cache' this every few ...